What if you prompt "Network Error" and disconnect the game during the gameplay?

-①Computer or router environment reasons, turn off the firewall to solve.
-②Pls check the local network environment,preferably in a stable wired broadband environment to play games, to ensure the best gaming experience.

Is the in-game voice system be free to switch button voices?

-The game is currently the default free voice,but you can choose whether to turn the microphone on or off in the game settings, depending on your personal situation.

How to communicate with teammates only?

-After teaming up with teammates,the default is the team voice state,only the team members can communicate with each other.If you want to voice with both team members and non-team members,you can switch the voice mode to "global" mode in the Settings.

What happens when you enter a room and display "failed to join a voice room"?

- Restore DNS from 4.4.4.4 or 8.8.8.8 to default DNS in your computer's network settings.

What is the matter with no sound in the game?

-The DX software needs to be reinstalled.You can download and find the DXSETUP.exe in "Directx_Jun2010_redist" and click install to complete.

Do you support systems other than Windows?

-It is not supported yet. If the support environment changes, we will notify you of our website and other channels.

What to do if there is a problem with the controller

-Please upgrade the firmware of the controller to the latest.

How to play STEAM VR games with Windows Mixed Reality?

-①Connect the headset display device to your computer and turn on the motion controller.
-②After loading the Windows Mixed Reality home page and seeing the controller, open the Steam app on the      desktop.
-③Use the Steam app to start the STEAM VR game from the Steam store.
-④Warning:
If the controller is not identified, try downloading Windows Mixed Reality for STEAM VR on the Steam platform and open windows Mixed Reality for STEAM VR in the third step before opening the game.